Shipping & Returns

Delivery cost:

Your order will be delivered by post in plain packing.
The packages will carry only a discrete indication of sender:

C.Merkli
Ch. de Savoie 10
1026 Echandens
Switzerland

Delivery times Switzerland:

Items in stock: 2 - 3 days all other Items : 3 - 5 days

Whether an Item is available from stock or not, can be seen in the Item description.
The articles are dispatched within 24 to 48 hours after receipt or payment of the order.
Please note that the delivery times change with pre-payment or cash on delivery
and that we will not be held liable for any loss or damage resulting from late delivery.
If the delivery status of an item should change, you will be informed by email.

Delivery cost Switzerland:

In addition to the purchase price the following delivery costs are charged:

Swiss global: CHF 9.00 packages up to 2 kg.

Delivery times Europe: Stock articles: 5 - 8 days all other articles between 8 - 12 days

Europe global: 9.00 packages up to 2 kg.

Rest of the World:

World global: CHF 9.00 packages up to 2 Kg.

Damage in transit:

All articles are examined and carefully packed before dispatch.
Nevertheless if an article should be damaged on arrival, then we ask you to communicate this to us immediately.

Restrictions:

Please note that we are not responsible for deliveries delayed at customs.
It is your responsibility to inquire regarding import restrictions in your country before ordering.
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